Complaint Management Boot Camp
This complaint handling training course will engage participants in a variety of features available in the SmartSolve® Complaint Management application. The immersion-style boot camp covers a general product overview and discussions of how to configure and maintain the application as an administrator.
- Comprehend overall Complaint Management functionality as an end-user.
- Apply, configure, and execute real life cases and processes within the application.
- Create complaints from cases based on specific needs and submit to regulatory agencies as required.
- Configure and maintain Complaint Management as a System Administrator.
2 days, 9:00 AM to 5:00 PM
- IT Project Members
- Complaint Project Team Members
- System Administrators