SmartSolve Quality Intelligence

Built-in Tools to Keep Quality Data at Your Fingertips

Quality IntelligenceDo you need to analyze your quality system data to gain strategic insight or respond to auditor or management requests? Does your organization want prebuilt dashboards and KPIs to keep tabs on important metrics and trends in quality management? SmartSolve Quality Intelligence (powered by TIBCO) can help. Making fact-based decisions using your quality system performance—such as audit, CAPA, or nonconformance trends—can help you proactively manage quality, comply with regulations, and mitigate risk, more easily and with greater confidence.

SmartSolve Quality Intelligence allows you to dynamically slice and dice your SmartSolve quality data management system and makes it easier to build and share quality management dashboards. SmartSolve Quality Intelligence also includes a robust set of pre-built metrics and dashboards to help you jump-start your analysis. No other Quality Intelligence solution makes it easier to get started or gives your deeper, richer insight into quality metrics that matter. Let SmartSolve Quality Intelligence help you anticipate CAPAs and complaints, improve control over document trends, and stay abreast of employee training needs.

Our SmartSolve Quality Intelligence platform provides tools to:




Let Prebuilt Quality Metrics Improve Decision Making


Why struggle to compile quality management reports and quality metrics that matter to your business? With built-in data quality KPIs and dashboards, SmartSolve Quality Intelligence lets you visualize up-to-the-minute insight from your SmartSolve quality management systems. You can even merge data from external systems, such as your ERP or CRM to add context and texture to your analyses.


Reduce Operational and Corporate Risk


Have you noticed multiple CAPAs surrounding a process? SmartSolve Quality Intelligence allows you to trend and track data points to identify strategic opportunities for continuous improvement. This allows you to incorporate predictive quality management analytics into your decision-making process and leverage intelligence to reduce risk of manufacturing defects, customer complaints, and CAPAs.



Achieve Global Quality Information Transparency


You have mounds of data in your quality system. SmartSolve Quality Intelligence translates this data into analytics and insight, helping you visualize what is happening with your quality processes across your global enterprise, from each site and department, up to the global view. Our intelligent data quality management tools make it easier for you to quickly see your quality performance to drive continuous improvements.


Simplify Analysis of Your Quality System Records


Don’t rely on IT for reporting and quality data analysis help. SmartSolve Quality Intelligence lets you easily drill into your data, filter the information, and reveal unexpected trends hidden in your data. You can start with prebuilt dashboard information or with a blank slate to pull in data points from your quality management records to analyze. And, you can access your quality analyses from your mobile device, giving you the right information wherever you may be — including the manufacturing floor or with an auditor.


Enterprise Visibility and Production Readiness

Building a quality data management system to provide for the continual information needs of a sprawling and complex Life Sciences organization requires a quality management reporting solution that is built for a global enterprise. SmartSolve provides:

  • Access to a fully-integrated quality management database across your value chain.
  • Hierarchy structures support to site-specific reporting and multi-site and division results. 
  • Data import or export to outside sources such as your ERP, PLM, CRM, and HR systems.
  • Staging support to migrate reports from development to validation to production environments.

Power and Flexibility Turn Data into Information

  • Report schedules and notifications keep your team aware of changing quality and compliance trends. 
  • Report creators and data modelers have access to tools to source, format, and present performance data in the most clear, accessible manner.
  • SmartSolve lets you control the format, appearance, and context of all your quality reports. 
  • Multiple standard reports and dashboards are included with each SmartSolve solution.
  • Reports can be produced in multiple formats, including PDF, Microsoft Excel, and ASCII.

Quality Intelligence and Reporting tools are an integrated part of our SmartSolve quality management software.








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