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Deployment Options — The Choice is Yours

Whether you prefer to own and manage your hardware and software, or you want to minimize your IT responsibilities and be up-and-running quickly, we’ve got you covered. You have several options to choose from when deploying SmartSolve: On-Premise, Managed Hosting, or Software-as-a-Service.

  • On-Premise: Runs on your IT infrastructure and managed by your IT team. It gives you greater control, long-term ownership, and requires upfront investments for hardware, software, and implementation services.
  • Managed Hosting: Runs in The Pilgrim Cloud, reducing the burden on your IT team and eliminating your need to purchase hardware. You will purchase only the software and implementation services. Your validation activities are reduced because Installation Qualification (IQ) and Operational Qualification (OQ) are handled by Pilgrim at no additional cost to you.
  • Software-as-a-Service: Runs in The Pilgrim Cloud and eliminates the need for you to make an initial purchase of hardware, software, or implementation services. Instead, your purchase is distributed over the life of your service subscription. Your validation activities are reduced significantly as Pilgrim handles both the IQ and OQ activities, and your deployment is live and ready to use in just 30 days. We call this offering SmartStart.

 

 On-Premise1. On-PremiseHosted2. HostedSmartStart3. SaaS
CloudNoYesYes
Infrastructure Client ResponsibilityThe Pilgrim CloudThe Pilgrim Cloud 
Software License PerpetualPerpetualSubscription
Application Configuration ChoicesUnlimitedUnlimitedPrepackaged
Implementation TimelineVaries based on ConfigurationVaries based on Configuration30 days
Upfront InvestmentHardware, Software, and Implementation ServicesSoftware and Implementation ServicesNone
Client IT InvolvementHeavyLimited to integrationLimited to integration
ValidationClient: IQ, OQ, PQPilgrim: IQ and OQ
Client: PQ 
Pilgrim: IQ and OQ
Client: PQ
Benefits
  • Perpetual use of software
  • Unlimited configuration options
  • Perpetual use of software
  • Unlimited configuration choices
  • No hardware or software to manage
  • Reduces client IT workload and financial burden
  • Minimal validation
  • Replicated site for disaster recovery
  • Fully encrypted
  • No hardware or software to manage
  • Eliminates burden on client IT
  • Minimal validation
  • Replicated site for disaster recovery
  • Fully encrypted
On-Premise
CloudNo
InfrastructureClient
SoftwarePerpetual
Application Conf ChoicesUnlimited
Implementation timelineVaries based on Configuration
Upfront InvestmentHardware, Software, and Implementation Services
Client IT InvolvementHeavy
ValidationClient: IQ, OQ, and PQ
Hosted
Cloud50%
InfrastructureThe Pilgrim Cloud
SoftwarePerpetual
Application Conf ChoicesUnlimited
Implementation timelineVaries based on Configuration
Upfront InvestmentSoftware and Implementation Services
Client IT InvolvementLimited to integration
Validation

Pilgrim: IQ and OQ
Client: PQ

Saas
Cloud100%
InfrastructureThe Pilgrim Cloud
SoftwareSubscription
Application Conf ChoicesPrepackaged
Implementation timeline30 days
Upfront InvestmentNone
Client IT InvolvementLimited to integration
ValidationPilgrim: IQ and OQ
Client: PQ

 

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