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Deployment Options — The Choice is Yours

Whether you prefer to own and manage your hardware and software, or you want to minimize your IT responsibilities and be up-and-running quickly, we’ve got you covered. You have several options to choose from when deploying SmartSolve: Cloud Software-as-a-Service, Managed Hosting, or On-Premise.

  • Cloud Software-as-a-Service: Runs in The Pilgrim Cloud and eliminates the need for you to make an initial purchase of hardware, software, or implementation services. Instead, your purchase is distributed over the life of your service subscription. Your system and solution upgrades and validation activities are reduced significantly as Pilgrim can manage the upgrade process and handles both the Installation Qualification (IQ) and Operational Qualification (OQ) activities.
  • Managed Hosting: Runs in The Pilgrim Cloud, reducing the burden on your IT team and eliminating your need to purchase hardware. You will purchase only the software and implementation services. Your system and solution upgrades and validation activities are reduced significantly because Pilgrim can manage the upgrade process and IQ and OQ.
  • On-Premise: : Runs on your IT infrastructure and is managed by your IT team. It gives you greater control and long-term ownership.

 

 SmartStart1. Cloud SaaSHosted2. Cloud HostingOn-Premise3. On-Premise
CloudYesYesNo
Infrastructure The Pilgrim CloudThe Pilgrim CloudClient Responsibility
Software License SubscriptionPerpetualPerpetual
Application Configuration ChoicesPrepackaged and/or configurableUnlimitedUnlimited
Implementation TimelineIn as few as 15 days or based on configurationVaries based on configurationVaries based on configuration
Upfront InvestmentNoneSoftware and Implementation ServicesHardware, Software, and Implementation Services
Client IT InvolvementLimited to integrationLimited to integrationHeavy
ValidationPilgrim: IQ and OQ
Client: PQ
Pilgrim: IQ and OQ
Client: PQ
Client: IQ, OQ, PQ
Benefits
  • No hardware or software to manage
  • Eliminates burden on client IT
  • Replicated site for disaster recovery
  • Fully encrypted
  • Perpetual use of software
  • Unlimited configuration choices
  • No hardware or software to manage
  • Reduces client IT workload and financial burden
  • Replicated site for disaster recovery
  • Fully encrypted
  • Perpetual use of software
  • Unlimited configuration options
On-Premise
CloudNo
InfrastructureClient
SoftwarePerpetual
Application Conf ChoicesUnlimited
Implementation timelineVaries based on Configuration
Upfront InvestmentHardware, Software, and Implementation Services
Client IT InvolvementHeavy
ValidationClient: IQ, OQ, and PQ
Hosted
Cloud50%
InfrastructureThe Pilgrim Cloud
SoftwarePerpetual
Application Conf ChoicesUnlimited
Implementation timelineVaries based on Configuration
Upfront InvestmentSoftware and Implementation Services
Client IT InvolvementLimited to integration
Validation

Pilgrim: IQ and OQ
Client: PQ

Saas
Cloud100%
InfrastructureThe Pilgrim Cloud
SoftwareSubscription
Application Conf ChoicesPrepackaged
Implementation timeline30 days
Upfront InvestmentNone
Client IT InvolvementLimited to integration
ValidationPilgrim: IQ and OQ
Client: PQ

 

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