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The Pilgrim Cloud

CloudNo other Enterprise Quality Management Software (EQMS) vendor has the breadth and depth of cloud experience of Pilgrim Quality Solutions. Since 2007, we have been hosting quality and compliance management software for Life Science customers in our private, enterprise-class cloud.

 

 

Private, Enterprise-Class Infrastructure

Pilgrim Cloud Solutions are delivered to you using enterprise-class infrastructure and services. You get the cost benefit of a shared infrastructure and the security benefit of a single tenant application. By pre-packaging the hardware, software, and manpower required to deliver 24x7 availability, Pilgrim manages and invests in the operating environment and handles the maintenance work for you. What’s more, because cloud services scale easily, when your business grows and changes, your SmartSolve quality management solutions are ready to scale with you.

Private

Private

Pilgrim’s private cloud protects and isolates your sensitive data from public cloud attacks.

Secure

Secure

Network, server, storage, encryption, and application level security protect your confidential quality system data.

Scalable

Scalable

High-performance infrastructure is immediately available and ready to support your growing business.

 

 

Compliance-Ready

Private

Single Tenancy

Your application and data stand alone for data privacy and regulatory compliance.

Secure

HIPAA HITECH-certified

Your system is managed by Pilgrim’s HIPAA HITECH-certified staff

Scalable

IQ & OQ Validated

Installation Qualification (IQ) and Operational Qualification (OQ) are conducted by Pilgrim

 



 

Highest Operating Standards

The Pilgrim Cloud is independently verified to the latest standards — certified as SSAE SOC 2 Type II compliant. This substantiates The Pilgrim Cloud’s high quality operating standards in its data center operations, including provisioning, managing, and monitoring the hardware, network and firewall.

Advanced End-to-End Security

The Pilgrim Cloud is protected by advanced security features at the network, server, and application layers to ensure your data is protected. In-application communications leverage Secure Socket Layer (SSL) and SAN-level encryption-at-rest protocols to safeguard Pilgrim customers with on-going monitoring of user access, intrusion detection, and firewall integrity.

Real-time Performance Monitoring

Pilgrim’s HIPAA HITECH-certified staff monitor performance 24x7x365. Using the latest monitoring technologies, we stay abreast of data center and application performance to keep your applications running smoothly.

High-bandwidth Access

Our Tier 1 Internet backbone provides fast, reliable access to content for all users.

HA (High Availability) Deployment Model

Network and server redundancies, stand-by backup power, and back-up data centers are poised to provide uninterrupted access in the unlikely event of an unplanned incident.

Disaster Recovery

Pilgrim’s Disaster Recovery policies and procedures and site-to-site replication ensure protection of your quality and compliance data at our disaster recovery site.

Data Privacy Policy

Pilgrim is committed to our clients' data privacy. We adhere to the Safe Harbor Privacy Policy and rely upon our underlying quality processes to protect the privacy of all data hosted in The Pilgrim Cloud. We fully adhere to the Safe Harbor Privacy Principles published by US Department of Commerce (“Safe Harbor Principles”). This policy applies to all personal information received from Pilgrim clients in the European Union and Switzerland.

 



 

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