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SmartSolve Nonconformance Management

Nonconformance Management Software – Capture, Resolve and Track Defects and Deviations

Nonconformance Management Software System

The quality, safety, and reliability of your products depend on your ability to conform to specifications. So when a deviation occurs, it is important to resolve it in a timely and compliant manner. SmartSolve® Nonconformance Management software has a closed-loop workflow to document, disposition, and investigate product and process nonconformances. Our nonconformance and deviation management software helps you:

  • Capture defects and assess their risk.
    Why take chances? Stay on top of risk. Our simple defect reporting form lets you quickly capture details like part, quantity, failure type, and severity. This lets our Nonconformance Management software automatically adjust workflows for critical products or high-risk deviations. You can analyze risk at any point in the process with initial and final risk assessment, and configurable trend analysis.
  • Resolve problems quickly.
    Keep everyone in the loop. Email alerts and personalized dashboards help team members quickly weigh in with dispositions and investigation results. Our milestone dates and escalation triggers help you reduce nonconformance cycle time. These capabilities extend throughout your value chain — you can communicate quickly and clearly with suppliers when defects affect them.
  • Integrate and escalate.
    Not every defect requires a CAPA. That's why seamless integration with our SmartSolve CAPA software escalates high-risk defects at exactly the right time. You can create a new CAPA or work with an existing record to streamline your process for related defects.
  • Drive continuous improvement.
    Create an aging report or perform trend analysis within our quality intelligence interactive dashboards. You can easily distribute reports to share defect and deviation trends throughout your organization. Our consistent failure mode reporting can be used to drive improvement in new product and process design, while aging reports can help you reduce nonconformance and overall cycle time.


Nonconformance Management is an integrated part of our SmartSolve quality management software.


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