logo PilgrimQuality-mobile

logo PilgrimQuality

Risk Management Software

SmartSolve® – A Risk-Based Approach to Quality

Risk Management Software SolutionLife Sciences businesses must continually plan for and manage the inherent risks associated with delivering products aimed at improving human health. Increasingly complex value chains that incorporate global suppliers, contract manufacturers, shippers and providers grow the amount of risk to your company. Today, regulatory bodies are using risk-based models to determine who to audit, how frequently, and what aspects to inspect. New and modified regulations are taking a risk-based strategy, and they are issuing mandates for you to do the same.

SmartSolve, Pilgrim’s quality management software, incorporates a risk-based approach into its solutions for managing quality. SmartSolve gives you tools for documenting and assessing risks, defining controls, managing assessments and audits, and preventing issues in a centralized and coordinated manner.

  • Evaluate processes, parts, suppliers and observations
  • Assign severity, frequency and detection ratings
  • Calculate risk priorities
  • Monitor and report on trend and variances

Risk Calculations Monitor Key Indicators

Every day across your enterprise, thousands of valuable indicators of your future results are represented by events across your value chain. Raw material deviations, process deviations, equipment malfunctions, and shipping non-conformances all contribute to variance that leads to poor quality and operational risks.

SmartSolve captures and maintains this data and uses it to monitor risk on an ongoing basis. Risk priority calculations are derived from multiple factors and are based upon potential severity, frequency of incident, detection rating and trending related to:

  • Number of change orders by product, process, and supplier
  • Number of internal or external audit observations 
  • Number of complaints, adverse events, nonconformances or CAPAs by product, process, and supplier
  • Number of dispositions by product and supplier 

SmartSolve lets you identify data and circumstances that represent the failure modes, root causes, and immediate actions required to discover and mitigate issues.

Risk Assessment and Analysis

By implementing closed-loop quality management software across your enterprise, you can reduce the potential inefficiencies that result from unanticipated operational disruptions and evolving regulations and restrictions. SmartSolve provides a centralized quality solution with risk management built in. Whether you are managing supplier, product or process issues, our risk assessment computations provide the data you need for a clear view into your organization’s risk profile.


Learn more about SmartSolve

Quality Management Software Call Request

Quality Maturity Model

What is Your Quality Maturity?

Learn how higher maturity reduces the overall cost of quality.

Start Here

Value Assessment

Do You Know the Value of Improving Your QMS?

Get a quick snapshot here.

Calculate ROI

Case Study

Learn how SmartSolve has helped a rapidly growing contract manufacturer comply with cGMP requirements.

Learn more

From Our Blog

Pharmaceutical Organizations: Are You Ready for the Unexpected?

Read More

FREE E-book

Finding Your Path to Quality Nirvana

Learn more

Copyright © 1993-2017 Pilgrim Quality Solutions, an IQVIA company. All Rights Reserved.