Thursday, 23 March 2017Justin L. Smith, Manager of Product Management, Pilgrim Quality Solutions
This industry continues to buzz about ISO 13485:2016. The February 28, 2019 deadline is now less than two years away, and many organizations need to take advantage of every minute between now and then to be compliance-ready. Plus, busy registrar schedules, combined with your company’s certificate expiration, mean that you may have less time to prepare than you think.
Pilgrim is here to help you along the path to compliance. Are you ready to move forward?
Thursday, 16 March 2017Kari Miller, Vice President of Regulatory and Product Management, Pilgrim Quality Solutions
Despite the best efforts of industry and regulators alike, quality issues are on the rise. Product complaints are up, along with product recalls, drug shortages, product bans, plant shutdowns, and enforcement actions. This means that industry and regulators alike are looking for answers.
Fortunately, many of these answers lie within your existing deviation management processes and data. The key is understanding the true driver behind Good Manufacturing Practices (GMP), and then structuring your deviation and quality management processes accordingly.
Thursday, 09 March 2017Kevin Lee, Industry Solutions Manager, Pilgrim Quality Solutions
On a day-to-day basis, most of us are busy taking care of the details. We’re fixing problems as they happen, checking things off to-do lists, and responding to emails. But as we move through our busy days, most of us are aware of the periodic need to take a step back, look at the big picture, and assess our progress against our goals. That high-level look often reveals trends that need to be reinforced or changed as we move forward. Nowhere is this truer than within a quality system. The seemingly small or micro details that we work through each day add up with other processes and details to form the bigger (macro) picture of our organization’s risk.
Thursday, 02 March 2017Regina Brimmer, Customer Success Manager, Pilgrim Quality Solutions
Most Fridays, this is a B2B blog focused on strategies for Quality and Compliance management. But just this once, you’ll find you’ve clicked on an advice column. We’re going to give you some relationship advice that will go a long way toward nurturing your organization’s reputation for Quality. Today, you will pick up some essential tips for cultivating your customers’ success and satisfaction.
Friday, 24 February 2017Roxane Napoli, Senior Marketing Manager, Pilgrim Quality Solutions
Last week we hosted a webinar titled “Complaint Management Beyond Your Four Walls
.” During the webinar, we discussed strategies for ensuring compliance and improving quality by automating complaint handling beyond the four walls of your organization. If you missed the presentation, you can access the on-demand version of the webinar here
. In today’s blog, we’ll review some key takeaways from last week’s presentation including topics covered in the Q&A session.